What We Do

Enterprise IT Services
Built to Perform

Four core services. One trusted partner. Whether servers, cloud, or daily support — Dinfosec covers you 24/7.

01 — Server Management

Proactive Server Management & Monitoring

Your servers are the backbone of your business. We monitor, maintain, and optimize your entire fleet — physical, virtual, and hybrid — so you never worry about downtime.

24/7 Proactive MonitoringReal-time alerting on CPU, memory, disk, network with auto-escalation.
Patch & Update ManagementAutomated, tested patch cycles with zero-downtime deployment.
Performance OptimizationRegular tuning of server configs, query optimization, and resource reviews.
Hardening & ComplianceVulnerability scanning, audit-ready configs.
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Server Management Suite
Comprehensive fleet monitoring
99.9%Uptime SLA
<15mResponse
3000+Servers
24/7NOC
  • Linux (RHEL, Ubuntu, CentOS)
  • Windows Server 2012–2025
  • VMware vSphere / Hyper-V
  • Physical & Virtual environments
  • Monthly performance reports
02 — Remote Tech Support

24/7 Remote IT Support & Helpdesk

Your team deserves fast, knowledgeable support — day or night. Our tiered helpdesk handles everything from password resets to complex infrastructure issues.

L1–L3 Helpdesk CoverageTiered support from end-user issues to complex infrastructure troubleshooting.
Enterprise Ticketing SystemFull ticket lifecycle management with SLA tracking and escalation workflows.
Remote DesktopSecure remote access troubleshooting for Windows, Mac, and Linux endpoints.
Monthly SLA ReportingDetailed reports on ticket volume, resolution times.
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Remote Support Console
Real-time helpdesk management

LIVE TICKET QUEUE

Ticket Handling  HIGH

Server Troubleshooting  LOW

15m1st Response
4hrAvg Resolve
24/7Available
03 — Backup & DR Solutions

Backup & Disaster Recovery Solutions

Data loss is not an option. Our comprehensive backup and DR solutions ensure your business survives any incident — from ransomware to hardware failures.

Automated Backup SchedulesIncremental, differential, and full backups with customizable retention policies.
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Backup & DR Dashboard
Real-time protection status
<1hrRTO Target
15mRPO Target
3-2-1Backup Rule
  • Commvault
  • AWS S3 / Glacier offsite storage
  • VMware & Hyper-V aware backup
  • Database backup (SQL, MySQL)
  • Quarterly DR test & full report
04 — AWS Managed Services

AWS Cloud Managed Services & Optimization

Get the most from your AWS investment. Our certified engineers handle architecture, migration, day-to-day operations, security compliance, and cost optimization.

Cloud Migration & ArchitectureLift-and-shift, re-platform, or re-architect — we design and execute your AWS journey.
FinOps & Cost OptimizationReserved instance planning, rightsizing, Savings Plans — average 35% cost reduction.
Security & ComplianceAWS Security Hub, GuardDuty, IAM policy management, SOC2/PCI-DSS readiness.
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AWS Operations Dashboard
Multi-account cloud management
35%Cost Saved
100%Auto-Scale
AWSCertified
  • EC2, RDS, Lambda, S3, VPC
  • EKS / ECS container management
  • CloudWatch monitoring & alerting
  • Multi-region architecture design
Technology

Tools & Technologies We Use

☁️AWS
🐧Linux
🪟Windows
🖥️VMware
⚙️Ansible
📊Grafana
👁️Nagios
🐳Docker
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